Why can't I see my extra tickets in the file with my original order?

Your extra tickets are only added to the PDF file after you have ordered them. Once your request for extra tickets is granted, you must log in to the ticket website and select the “Order Tickets” option, where your extra tickets will be available to select. For example, if you have already ordered 4 tickets but have been granted 1 extra ticket, you will see a drop-down menu that will allow you to select 1 more ticket. Once you have placed the extra ticket order, you will be able to see the ticket at the bottom of the PDF file containing your original tickets.